HAJJ WITH FALCON

Hajj Has Changed.

Our Guidance Hasn’t.

Hajj packages are now purchased through the official Nusuk platform with authorized Saudi service providers. Falcon Travel is here to support Canadian pilgrims every step of the way, with trusted guidance, personal support, and decades of experience.

Watch How It Works →
Explore Support Plans →

Official Canadian Representative of Abdul Latif Jameel Hajj Services

THE NEW HAJJ PROCESS

A Clearer Path for Canadian Pilgrims

Hajj is now managed through the official Nusuk platform. Here’s how it works and where Falcon supports you.

You

The Pilgrim

→

Nusuk

Official Platform

→

Abdul Latif Jameel

Saudi Service Provider

→

Falcon Travel

Your Canadian Support

OUR HAJJ PARTNER

Falcon Travel is the exclusive Canadian representative for Abdul Latif Jameel, providing you with trusted guidance, local support, and a personal touch.

Learn More About Our Partnership →

HOW IT WORKS

Your Path to Hajj with Falcon

A simple process, with our support every step of the way.

Watch & Understand

Watch our video to understand Falcon’s support options and how the Hajj process works.

Choose Your Support Plan

Choose the Falcon support plan that best fits the guidance and assistance you need.

Personalize with Add-ons

Add any optional services that make your Hajj preparation simpler, easier, and more convenient.

Complete the required information and pay any outstanding balance, only if applicable.

Stay Connected

Join our official Hajj communication channel for important updates, and announcements.

BEFORE YOU CHOOSE

Understand Your Hajj Support Options

Watch this short video for a clear overview of how the Hajj process works, the support options available through Falcon Travel.

We’ll walk you through the different levels of assistance, explain where Falcon can support you throughout the process, and help you understand which option may best suit your needs

Watch the Video →

HAJJ SUPPORT PLANS

Choose the Support That’s Right for You

Whether you need just updates or complete booking support, we have a plan for you.

FALCON HAJJ GUIDANCE

Complimentary

Free

Stay informed with essential Hajj and Nusuk updates, plus detailed information on Abdul Latif Jameel Hajj packages available to Canadian pilgrims.

Designed for Hujaj who are already comfortable using Nusuk and do not require assistance with registration, approval or booking.

You manage your Nusuk journey independently while Falcon keeps you informed with important Hajj updates, package information and guidance throughout the season.

Hajj updates and key announcements

Seasonal tips and guidance

Educational resources

General Q&A support

Community updates

What’s Included

Important Nusuk updates and announcements

Hajj-related updates throughout the season

Detailed information and explanations of Abdul Latif Jameel Hajj packages available to Canadian pilgrims

Religious preparation and guidance for pilgrims who successfully book an Abdul Latif Jameel Hajj package

Continued religious guidance and support in Saudi Arabia throughout Hajj for Abdul Latif Jameel pilgrims

BEST FOR

Experienced pilgrims comfortable managing Nusuk independently, and those specifically planning to perform Hajj with ALJ (Abdul Latif Jameel).

BEST FOR

Pilgrims who already understand Nusuk, are comfortable managing their own registration and booking, and primarily want reliable information and ongoing Falcon guidance.

When Does the Service End?

For pilgrims travelling with another Hajj service provider, or those who are unable to secure a Hajj package, the service concludes when the Nusuk purchasing phase ends.

For pilgrims who successfully book an Abdul Latif Jameel Hajj package, Falcon's religious guidance and support continues throughout the Hajj journey until its completion.

Join Free Support →

NUSUK REGISTRATION & APPROVAL

Registration Support

Individual $200

Couple $300

Extra Person $100

Get guided support with Nusuk registration, document preparation, account approval, corrections, and every required step through to the Nusuk eWallet stage.

Nusuk registration can involve multiple documents, requirements and approval stages. This plan is designed for pilgrims who want experienced assistance preparing their account correctly and progressing through the approval process without spending unnecessary time figuring everything out themselves.

You remain free to choose any Hajj package and any approved service provider available through Nusuk.

Account creation assistance

Document preparation guidance

Registration submission support

Approval tracking and updates

Troubleshooting support

Everything in Falcon Hajj Guidance, Plus:

Nusuk account creation assistance

Registration guidance

Document preparation and review

Review of required personal information

Upload and submission guidance

Support with corrections or requested changes

Nusuk account approval support

Guidance until your account reaches the eWallet stage

BEST FOR

Pilgrims who want expert help creating their Nusuk account, preparing documents correctly, resolving issues, until reaching the eWallet stage.

BEST FOR

Pilgrims who are new to Nusuk, want help preparing their registration correctly, or simply prefer having Falcon guide them through the account and approval process.

When Is the Service Complete?

This service is considered complete once the required account information and documents have progressed through the applicable approval process and the account reaches the Nusuk eWallet stage.

Select This Plan →

MOST COMPREHENSIVE

NUSUK BOOKING CONCIERGE

Booking Concierge

Individual $500

Couple $800

Extra Person $250

Get comprehensive support comparing Hajj packages from all service providers, preparing for purchase, receiving alerts, and booking during the purchasing phase.

Our most comprehensive Nusuk assistance plan is designed for pilgrims who want Falcon beside them through the major stages leading up to their Hajj purchase.

Instead of spending hours comparing a large number of packages, configurations and service providers, Falcon helps you understand your options, prepare in advance and be ready when the purchasing phase begins.

You are not limited to Abdul Latif Jameel packages. Our guidance can consider suitable Hajj packages from any eligible service provider available through Nusuk.

Everything in the previous plans

Package selection and booking support

Room and configuration guidance

Cart preparation and purchase support

Step-by-step assistance until confirmed

Everything in the Previous Plans, Plus:

Nusuk eWallet guidance

Assistance preparing and funding the eWallet

Review of your Hajj requirements, preferences and budget

Hajj package selection guidance across eligible service providers

Package and room configuration guidance

Cart preparation before the purchasing phase

Purchase-phase announcements and alerts

Booking-readiness support

Step-by-step assistance when the purchase window opens

On-purchase-day booking support

BEST FOR

Pilgrims who want expert help comparing all suitable Hajj packages, regardless of provider, and navigating the Nusuk booking process with confidence.

BEST FOR

Pilgrims who want to minimize the time and complexity involved in navigating Nusuk and want experienced guidance through registration, package evaluation and the purchasing phase.

It is especially useful for pilgrims whose priority is finding a Hajj package that properly fits their needs rather than travelling with one particular service provider.

When Is the Service Complete?

The service concludes once the applicable Nusuk purchasing phase has ended, whether or not the pilgrim was ultimately able to secure a Hajj package.

Select This Plan →

SPECIALIZED HAJJ SERVICES

Choose the Support You Need

These services can be purchased on their own or added to any Falcon Hajj Assistance Plan, giving you the flexibility to get help exactly where you need it.

Nusuk Account Rescue

$200 / account

Already created your Nusuk account but something has gone wrong? Falcon will review the issue, identify what needs to be corrected, and guide you through the necessary next steps.

Account issue diagnosis

Rejected information review

Document and account correction guidance

Nusuk support or escalation assistance

Resubmission support

BEST FOR

Pilgrims with an existing Nusuk account facing errors, rejected information, document issues, or unresolved registration problems.

Nusuk account problems can become difficult to resolve when information has been entered incorrectly, documents are rejected, or an application becomes stuck without a clear explanation.

Falcon will review your existing account situation, identify the likely issue, and guide you through the corrective steps required to move forward.

This service can be purchased independently and does not require enrollment in one of our Hajj Assistance Plans.

What’s Included

Review and diagnosis of the existing account problem

Review of rejected, inconsistent, or incomplete information

Review of relevant documents and account details

Identification of corrections that may be required

Guidance correcting account information and documents

Assistance preparing Nusuk support requests

Assistance preparing escalation messages when appropriate

Guidance with resubmission of corrected information or documents

BEST FOR

Pilgrims who have already created a Nusuk account but are experiencing errors, rejected information, document inconsistencies, unresolved requests, or other problems preventing them from progressing normally.

When Is the Service Complete?

The service is considered complete once the account issue has been reviewed and Falcon has provided the applicable corrective guidance, support requests, escalation assistance, and resubmission support included in the service.

Select This Service →

Private Hajj Consultation

$100

Speak privately with Falcon about your specific Hajj situation, questions, or concerns. Get focused guidance without purchasing a complete assistance plan.

One-to-one private consultation

Nusuk and document questions

Hajj package guidance

Booking preparation and strategy

Family and elderly planning

BEST FOR

Pilgrims who need expert guidance on a specific issue without requiring ongoing Hajj or Nusuk assistance.

Not every pilgrim needs a complete assistance plan. Sometimes you simply need knowledgeable guidance about one particular question, decision, or situation.

A Private Hajj Consultation gives you dedicated one-to-one time with Falcon to discuss your circumstances and receive guidance specific to your needs.

The consultation can be purchased independently or added whenever additional personal guidance is needed.

Consultation Topics May Include

Nusuk registration questions

Document questions

Hajj package questions

Package selection across different service providers

Booking preparation and strategy

Family travel arrangements

Elderly pilgrim planning

Hajj travel preparation

General questions relating to your Hajj planning

BEST FOR

Pilgrims who are generally comfortable managing their own Hajj arrangements but want personalized guidance regarding a specific question, decision, package, Nusuk issue, or family situation.

When Is the Service Complete?

The service is considered complete once the selected 30-minute or 60-minute consultation has been delivered.

Select This Service →

Hajj Package Comparison

$300

Let Falcon research and compare suitable Hajj packages based on your budget, travel preferences, and priorities—regardless of which service provider offers them.

Personal requirements review

Suitable package shortlist

Hotel and flight comparison

Mashair and pricing comparison

Private findings consultation

BEST FOR

Pilgrims who want expert package analysis and recommendations without purchasing the complete Nusuk Booking Concierge service.

With many Hajj packages potentially available through Nusuk, comparing hotels, flights, duration, Mashair arrangements, room options, and pricing can quickly become overwhelming.

Falcon will review your priorities and prepare a personalized comparison of suitable Hajj packages available through any eligible service provider, not only Abdul Latif Jameel.

The objective is to help you understand your strongest available options based on the requirements that matter most to you.

What’s Included

Review of your approximate budget

Review of your travel requirements and priorities

Identification of suitable Hajj packages

Comparison across eligible service providers

Hotel comparison

Flight comparison

Trip-duration comparison

Mashair services comparison

Pricing and overall value analysis

Personalized shortlist based on your stated requirements

Falcon recommendation based on those requirements

One private consultation to review and explain the findings

BEST FOR

Pilgrims who are comfortable handling their own Nusuk registration and booking but want professional assistance comparing Hajj packages before making their final decision.

It is also ideal for pilgrims who do not require the full Nusuk Booking Concierge service but still want Falcon's expertise when choosing their Hajj package.

When Is the Service Complete?

The service is considered complete once Falcon has delivered the personalized package comparison and completed the included consultation explaining the findings.

Select This Service →

Hajj Hadi Facilitation

$250 USD / person

Have Falcon arrange your Hadi through our designated supplier, giving you one less logistical matter to manage during Hajj.

Hadi arrangement

Designated Falcon supplier

10 Dhul Hijjah scheduling

Target morning fulfilment

Confirmation where available

BEST FOR

Pilgrims performing Hajj Tamattu' or Hajj Qiran who want Falcon to coordinate their required Hadi on their behalf.

For pilgrims performing Hajj Tamattu' or Hajj Qiran, Hadi is part of the Hajj obligation.

Falcon can coordinate the Hadi through our designated supplier, allowing you to focus on your Hajj while the arrangement is handled on your behalf.

What’s Included

Arrangement of the Hadi through Falcon's designated supplier

Scheduling for 10 Dhul Hijjah

Target fulfilment before 10:00 AM, subject to operational conditions

Coordination with the supplier

Fulfilment confirmation where available

BEST FOR

Pilgrims performing Hajj Tamattu' or Hajj Qiran who prefer to have Falcon coordinate the Hadi arrangement rather than arranging it independently.

When Is the Service Complete?

The service is considered complete once the Hadi has been arranged and fulfilled by the designated supplier, with confirmation provided where available.

Select This Service →

Hajj Kit

$150 / person

Prepare for Hajj with a practical collection of essential items selected for the journey and prepared together before departure.

Ihram for brothers or dark pink hijab for sisters

Ihram belt

Shoe bag

Jamarat bag

Drawstring bag

BEST FOR

Pilgrims who want their essential Hajj items prepared together before departure rather than sourcing everything individually.

Hajj involves carrying and managing several practical items throughout the journey.

The Hajj Kit brings together useful essentials in one convenient package so you can arrive better prepared and avoid purchasing each item separately.

What’s Included

Ihram for brothers or dark pink hijab for sisters

Ihram belt

Shoe bag

Jamarat bag

Drawstring bag

Identification accessories

Digital Prayer & Hajj Guide in PDF format

BEST FOR

Pilgrims who want a convenient set of practical Hajj essentials prepared before departure.

Ordering & Collection

Order at least two months before Hajj to allow sufficient preparation and fulfilment time.

Collection from designated Falcon distribution locations in London, Ontario and the Greater Toronto Area.

Shipping may be arranged at an additional shipping cost. Shipping is not included in the kit price.

When Is the Service Complete?

The service is considered complete once the Hajj Kit has been prepared and made available for collection, or dispatched where paid shipping has been arranged.

Select This Service →

Hajj Kit with Backpack

$200 / person

Get the complete Hajj essentials kit together with a practical backpack suitable for use throughout your Hajj journey, including Mina.

Everything in the Hajj Kit

Hajj-suitable backpack

Ihram belt

Hajj travel bags

Digital Prayer & Hajj Guide

BEST FOR

Pilgrims who want their Hajj essentials prepared together with a practical backpack for use throughout Hajj and during their stay in Mina.

Hajj involves carrying and managing several practical items throughout the journey.

The Hajj Kit with Backpack includes the complete set of practical essentials together with a Hajj-suitable backpack for use throughout the journey, including Mina.

What’s Included

Ihram for brothers or dark pink hijab for sisters

Ihram belt

Shoe bag

Jamarat bag

Drawstring bag

Identification accessories

Digital Prayer & Hajj Guide in PDF format

Hajj-suitable backpack sized for practical use throughout the Hajj journey, including Mina

BEST FOR

Pilgrims who want a convenient set of practical Hajj essentials prepared before departure.

This option is particularly suitable for pilgrims who also want a practical backpack for use throughout Hajj and during their stay in Mina.

Ordering & Collection

Order at least two months before Hajj to allow sufficient preparation and fulfilment time.

Collection from designated Falcon distribution locations in London, Ontario and the Greater Toronto Area.

Shipping may be arranged at an additional shipping cost. Shipping is not included in the kit price.

When Is the Service Complete?

The service is considered complete once the Hajj Kit with Backpack has been prepared and made available for collection, or dispatched where paid shipping has been arranged.

Select This Service →

AFTER YOU REGISTER

We Stay With You Through the Process

Your support continues through the stages included in the plan or service you select.

Account Setup
& Documents

Nusuk Approval

eWallet Guidance

Package Selection
& Booking

Pre-Hajj Preparation
& Education

Ongoing Support
Up to Your Plan’s End

How do I book my Hajj package from North America?

For pilgrims who are citizens or permanent residents of Canada, the United States, European countries, or Australia, as well as those covered under the Ministry’s Direct Hajj Program, Hajj packages are selected, booked, and paid for directly through the official Nusuk Hajj platform. Falcon does not replace Nusuk; we provide guidance and support to help you navigate the process, depending on the assistance plan or service you choose.

Must I Choose Abdul Latif Jameel to use Falcon's services?

No. Our Nusuk Registration & Approval Support and Nusuk Booking Concierge can assist you regardless of which eligible Hajj service provider you ultimately choose through Nusuk.

Our complimentary Falcon Hajj Guidance plan is different: detailed package information is focused on Abdul Latif Jameel packages available to Canadian & American pilgrims, and extended religious guidance during Hajj is provided to pilgrims travelling with Abdul Latif Jameel.

Which Falcon Hajj Assistance Plan is right for me?

It depends on how much help you want.

Falcon Hajj Guidance is best for experienced pilgrims who are comfortable managing Nusuk independently. Nusuk Registration & Approval Support is designed for those who want assistance with their account, documents, registration, and approval. Nusuk Booking Concierge provides the most comprehensive support, including Hajj package comparison, eWallet guidance, booking preparation, purchase alerts, and assistance during the purchasing phase.

You can also purchase any of our Specialized Hajj Services independently if you only need help with one specific part of the process.

Is Hajj Guaranteed Through Nusuk or Falcon?

No. Creating an account or registering on Nusuk does not guarantee that you will secure a Hajj package. Nusuk confirms that registration itself is not a Hajj acceptance or booking confirmation; package selection and payment take place later in the process.

Falcon’s services are designed to help you prepare properly, understand your options, and navigate the process, but we cannot guarantee Nusuk approval, package availability, or a successful booking.

Can Falcon help me if I already started the Nusuk process myself?

Yes. You do not have to purchase a complete assistance plan.

If you have already created your Nusuk account and encounter errors, rejected information, document problems, or another unresolved issue, you can use our Nusuk Account Rescue service. You can also book a Private Hajj Consultation or purchase other specialized services individually depending on what you need.

Can Falcon help me compare Hajj packages with different providers?

Yes. With our Nusuk Booking Concierge and Personalized Hajj Package Comparison service, Falcon can help you evaluate suitable Hajj packages across eligible service providers—not only Abdul Latif Jameel.

We can compare factors such as price, hotels, flights, trip duration, Mashair services, and overall package configuration based on your priorities and requirements. Nusuk itself offers packages from authorized service providers with different service levels, accommodations, durations, and configurations.

These are the six I would put on the page. They cover the biggest points of confusion: where booking happens, ALJ vs. other providers, which plan to choose, guarantees, partial assistance, and package comparison.

Login

Do not have an account?

Sign Up

Do not have an account?

How do I book my Hajj package from North America?

Must I Choose Abdul Latif Jameel to use Falcon's services?

Which Falcon Hajj Assistance Plan is right for me?

Is Hajj Guaranteed Through Nusuk or Falcon?

Can Falcon help me if I already started the Nusuk process myself?

Can Falcon help me compare Hajj packages with different providers?