Our mission is to elevate the travel experiences Canadians receive when exploring the Muslim world. We aim to transform the traditional “Mom and Pop” travel culture within the Canadian Muslim community, offering truly exceptional and elite travel services.
Our purpose is to uncover both the religious and secular wonders for those eager to discover hidden treasures. For our team, this means fostering professional and personal growth. For our customers, it means opening up their world through meticulously organized and specialized travel experiences.
Our corporate governance approach is rooted in the same principles that guide our commitment to industry integrity. Our governance principles are:
We are dedicated to achieving the highest standards of performance excellence. Our approach is integrated and focused on:
We proactively foster mutually beneficial business partnerships with organizations that share our philosophical and financial goals and values. Over the past 40 plus years, these partnerships have enabled the interaction and collaboration necessary to establish Falcon Travel as a leader in the travel industry.
Our primary focus is not just on the product provider, but on how their products ultimately ensure the satisfaction of our clients and support our people and business objectives.
We recognize that our customers, both within and outside the company, always have a choice. By understanding and exceeding their expectations, we foster ongoing customer loyalty. We are committed to applying our company values and philosophies at an operational level, ensuring that all interactions with customers and within the company are conducted with honesty and integrity.
At Falcon Travel, we prioritize the health and well-being, personal and professional development, and financial security of our people. We believe that every individual has the opportunity to own part of their success and that everyone should have equal privileges. Promoting from within is always our first choice, ensuring that work is both challenging and enjoyable for everyone. In our company, there is no “them and us”; we move forward together.
We believe our people have the right to belong to a team that offers an exciting “Brilliance of Future.” Our people need to see a clear pathway to achieving their hopes, aspirations, and dreams. Falcon Travel is the vehicle for this journey and strives to be an employer of choice.